Customer Service Coordinator

Customer Service CoordinatorLS15£26,000Hybrid roleYour new role

All aspects of sales order processing include exports of industrial products, liaising with production, purchasing and distribution. Dealing with telephone calls and emails.

KEY ACCOUNTABILITY:Order processing including export orders and accompanying documentationRespond to telephone and email enquiriesInvestigate and complete all invoice queries for creditAdvise customers when delivery promises are compromisedInput sales prices, check and file for auditLiaise with production as required to ensure commitments are fulfilledLiaise with Haulier to ensure a product is delivered as promisedLiaise with Account Managers with regard to products and pricesMaintain price list and prices in SAPAction POD request via customer portalsRecord Service levels and KPI's

What you'll need to succeedIdeally you will have worked in a customer service or sales administrative position within the FMCG industry. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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