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Senior Technical Services Engineer Leeds City Centre - Paying up to 50k + Hybrid + Flexible Working
My client an award winning Software company based in the heart of Leeds, are looking for a Senior Technical Services Engineer to join their growing team focusing on improving efficiency and sustainability. The platform uses machine learning and advanced analytics to optimize energy management for clients across sectors like Supermarkets and Life Sciences. You will join the team during a period of significant growth, offering a unique opportunity to contribute to impactful projects that drive our energy generation and sustainability products
The Role:We’re looking for a Senior Technical Services Engineer to support the deployment and integration of energy assets like solar PV, battery storage, and Diesel Generation. You'll provide remote troubleshooting, manage technical support for global clients, and help scale our support division for large projects across regions such as Europe, North America, and South Africa.
Key Responsibilities:
- Provide technical support for energy asset integration and remote troubleshooting.
- Work with engineering teams to monitor and optimize systems.
- Engage with clients to ensure satisfaction and provide proactive issue resolution.
- Support large, complex projects and assist in pre-deployment tasks.
- Collaborate with cross-functional teams to improve processes and solutions.
- You will play a critical role in supporting cutting-edge technology solutions for advanced energy management across the Commercial and Industrial sectors
What we are looking for:
- Atleast 2-3+ years in a technical support or field engineering, ideally in renewable energy.
- Experience with energy systems (solar PV, battery storage, HVAC).
- Strong troubleshooting skills and familiarity with IoT platforms.
- Excellent communication and client management skills.
- Flexibility to work across multiple time zones.
Benefits:
- Flexible working (2-3 days remote)
- 25 days holiday + bank holidays + your birthday off
- Access to Perkbox, free gym, and mental health support
- Fun company events
- The ability to take ownership, drive change, and grow our culture and company
- Choose which personal device you like working on
- Training and upskilling
- Discounts at local restaurants and hotels
Don't have it all? No worries! We don't expect you to tick every box - the more you match, the merrier, but passion and potential are what really counts. If you're excited about what we do, we want to hear from you!
