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Call Handler, Luxury Brand - Immediate start!

Office Angels
Posted 12 hours ago, valid for 15 days
Location

Leeds, West Yorkshire LS14 1DZ

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Call Handler with a luxury brand in Leeds, offering a vibrant and sociable team environment.
  • Candidates must have previous customer service experience, ideally in both phone and email communication, and be immediately available.
  • The role provides a salary of £23K, with opportunities for self-progression within the company.
  • Working hours follow a two-week rotation, allowing weekends off and hybrid working after the probation period.
  • This opportunity is ideal for confident communicators who are passionate about people and thrive in a fast-paced environment.

Call Handler, Luxury Brand - Sociable & Bubbly Team! �?Are you ready to join a growing business as part of a vibrant, outgoing, and bubbly team? Do you long for weekends off and want to move away from face-to-face Customer Service in Hospitality or Retail?We are thrilled to partner with a Luxury Retailer in Leeds to find a Customer Service Superstar for their ever-growing, friendly team. Our client is driven by ambition and has achieved remarkable success in recent years. They are seeking positive, motivated individuals to join them on their journey. If you are a confident communicator, passionate about people, and eager to be part of an exciting business, this opportunity is not to be missed!Location: Leeds Dock (outskirts of the city centre), Hybrid Working after probationWorking Hours: 2-week rotation (Week 1: 8am - 4pm, Week 2: 12pm - 8pm)Start Date: ASAPSalary: £23K (self-progression scheme available)What makes this position so special?

  • Work in a fantastic location, just a 15-minute walk from the train station.
  • Feel valued as your opinions influence product decisions!
  • Benefit from a comprehensive onboarding plan to ensure your success in their team.
  • Join a business that truly cares about its culture and team wellbeing.
  • Monthly activities onsite where you have the opportunity to win prizes!

Brief overview of responsibilities:

  • Handle all incoming phone and email correspondence efficiently and effectively.
  • Create a personal and respectful experience for each customer.
  • Troubleshoot any customer issues regarding orders and assembly guides.
  • Keep customers informed at every stage of the process.
  • Assist with Trustpilot reviews.

To be considered for this opportunity, you will have:

  • Clear and professional phone manner.
  • Personality fit is really important to join this dynamic, bubbly social team.
  • Experience in a fast paced environment.
  • Friendly and positive attitude.
  • Previous customer service experience, ideally in both phone and email communication.
  • Please note, you MUST be immediately available for this opportunity.

Join our client's friendly, growing team and become an integral part of their success story. Apply now and unleash your potential!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.