Back to search
Concierge Advisor
Excellent salary dependent on experience
Leeds 15 – on-site parking
Full Time – office based
What We Offer
- Excellent salary with opportunities for progression and growth
- 30 days of holiday to promote work-life balance
- The opportunity to work within a tech-driven, cutting-edge environment
- A supportive, team-oriented culture that fosters both personal and professional development
Are you ready to join an innovative home services company led by a Leeds based serial entrepreneur Martin Port? Build Concierge is on a mission to revolutionise the home services and construction industry with exceptional service, state-of-the-art technology, and a commitment to quality. We are looking for a talented Concierge Advisor to become part of our dynamic, growth-focused team.
About the Role
As a Concierge Advisor, you will be the first point of contact for our valued members, providing seamless support and ensuring a superior experience with every interaction. You will manage multiple tasks effectively, prioritizing under pressure while delivering outstanding service. Experience in a trades environment or familiarity with BigChange CRM is advantageous, though full training will be provided.
Key Responsibilities but not limited to;-
- Handle member inquiries with a professional and solution-focused approach.
- Coordinate efficiently with trades professionals to organise, schedule, and manage jobs.
- Ensure timely and accurate communication to all parties involved in each project.
- Prioritise tasks and manage multiple requests in a high-paced environment.
What We’re Looking For
- Experience in customer service, ideally in a trades or home services environment.
- Strong organisational skills, with the ability to manage tasks under pressure.
- Familiarity with CRM systems (BigChange knowledge is a bonus).
- A team player with a proactive attitude and a keen eye for detail.
If you're a graduate with relevant work experience, or someone keen to advance their career in a fast-paced, innovative company, apply now to become a part of Build Concierge!
INDLS
