Server Infrastructure Manager

Server Infrastructure Manager

Hybrid

North-West

My client is seeking a Server Infrastructure Manager to take ownership of their server orchestration processes and infrastructure management. This position is ideal for a technically adept professional with expertise in hardware, networking, and automation, who is ready to progress into a leadership role while still being hands-on.

The successful candidate will oversee critical processes, ensuring that infrastructure solutions are deployed securely, consistently, and efficiently at customer sites worldwide. This role requires close collaboration with development teams and will involve improving automation, troubleshooting, and refining hardware solutions to ensure optimal performance.

• Ownership of Processes: Manage the internal processes for server builds, automation, and scripting, ensuring they are optimised for reliability and efficiency.
• Troubleshooting and Support: Address issues related to server performance, supply chain challenges, and technical problems across global deployments.
• Collaboration: Liaise with development teams to identify the best hardware specifications, security measures, and performance enhancements.
• Automation and Upgrades: Oversee global updates, including firmware, VPNs, and firewall configurations, ensuring consistent standards.
• Customer Environment Support: Support customer environments by resolving escalated technical issues related to performance, hardware, and connectivity.
• Leadership Preparation: Build and manage a team of up to five members within the next 18-24 months.
• On-call Element: Provide occasional support outside standard hours to address time-sensitive issues in a global operational environment.
• Reporting: Monitor key performance metrics and deliver updates to senior leadership.

The ideal candidate will possess the following:

Skills and Attributes:

• Excellent attention to detail and a proactive, problem-solving approach.
• Strong communication skills, both written and verbal, with the ability to work closely with teams and interact with clients professionally.
• Analytical thinking with a methodical approach to troubleshooting technical issues.
• Leadership potential and a willingness to grow into a management role.
• A confident, forward-thinking attitude and a strong desire to learn and adapt.

Technical Experience:

• Hands-on experience with server hardware (preferably HPe) and RAID technologies.
• Knowledge of IP networking, including subnetting, routing, and firewalls.
• Familiarity with automating processes and scripting for server builds and updates.
• Experience with:
  • Configuring and troubleshooting VPNs, NAT policies, and firewalls.
  • VMware ESXi, Windows Servers, and storage arrays (SAN, NAS, or DAS).
  • Supporting environments where security and network protection are priorities.

• Flexible hybrid working model
• Competitive salary with a performance-based bonus.
• Opportunity for at least one international trip annually to engage with global teams.

This role represents a unique opportunity for someone with technical expertise and leadership ambitions to play a key role in driving innovative infrastructure solutions. If you know someone with a passion for technology and a readiness to take on a leadership challenge, this could be the perfect role for them.