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IT Support Engineer

Erin Associates
Posted 9 days ago, valid for 5 days
Location

Leeds, West Yorkshire LS14 1DZ

Salary

£26 - £30 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is seeking an experienced IT Support Engineer for a hybrid role based in Leeds, West Yorkshire, offering a salary between £26,000 and £30,000 plus up to a 20% bonus.
  • The position requires a minimum of 2 years of proven IT support experience, particularly in 2nd line support.
  • Key responsibilities include providing support for hardware, software, and mobile devices, managing service desk tickets, and contributing to IT projects.
  • Candidates should have strong knowledge of Office 365, Windows 10/11, and Active Directory, with additional experience in Intune and PowerShell being desirable.
  • The role offers a 35-hour work week, flexible working options, up to 30 days of holiday, and a 6% employer pension contribution.
IT Support Engineer – Leeds / Hybrid - West Yorkshire£26k - £30k + up to 20% bonus | 35-hour week | Excellent benefitsA successful and growing organisation is looking for an experienced IT Support Engineer to join their friendly support team. You’ll provide remote, email, and in-person support to a wide user base, working with a range of technologies.The role: IT Support Engineer
  • Provide 2nd line support for hardware, software, and mobile devices
  • Manage service desk tickets and deliver routine maintenance
  • Contribute to a variety of IT projects
  • Hybrid role – mostly remote, with travel to Leeds as needed
What we’re looking for:
  • Proven IT support experience (2nd line)
  • Strong knowledge of Office 365, Windows 10/11, Active Directory
  • Experience with Intune, PowerShell, Fresh Service, Entra ID – desirable
  • Excellent communication and problem-solving skills
The package:
  • 35-hour week
  • Up to 30 days holiday + bank holidays (option to buy/sell 5 more)
  • 6% employer pension contribution
  • Flexible & hybrid working
  • Personal development opportunities
This is a great opportunity to join a company known for its flexibility, inclusive culture, and continued growth. If you are an IT Support engineer looking for a new challenge in fast paced environment, please get in touch. Keywords; IT Support Engineer, IT Support Analyst, Leeds, West Yorkshire, Office 365, Windows 10/11, Active DirectoryApply now – interviews are virtual and will involve a short technical task.Contact: Millie EllisErin Associates welcomes applicants of all backgrounds. Please let us know if you need adjustments during the recruitment process.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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