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Claims Handler
Job Market - Insurance Claims - EL/PL / Clinical Negligence
Claims Handler - About the role
My client are looking to recruit an experienced Liability Claims Handler to join their growing Casualty team. This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients.
Claims Handler - Key duties
Liaison with Insurers, Policyholders and Brokers
Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate
Obtaining all necessary evidence and relevant documentation
Determining appropriate actions for the resolution of the case
Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum, and tactics
Negotiating settlement where appropriate, within agreed authority limits
Corresponding with all parties professionally to proactively progress the case to conclusion
Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times
Maintaining a proper reserve at all times by regular review
Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company
Claims Handler - Key requirements
Experience handling Clinical Negligence, EL & PL claims is essential
Knowledge of how to value an injury claim
Knowledge of reserving philosophies desirable
Knowledge of Civil Procedure Rules and the Claims Portal
Good communications skills at all levels
Excellent customer service
