Junior Claims Handler

Location: Leeds

Salary: Up to £25,000

The Company

We are recruiting on behalf of a reputable independent insurance broker known for providing excellent service and maintaining a trusted name in the market. They specialise in various niche markets and offer products across personal, commercial, and specialised lines. As they experience continued growth, they are offering an exciting opportunity for a Junior Claims Handler to join their team in Leeds.

The Role

This entry-level role is ideal for someone who may have some insurance experience but is not a necessity. The role focuses primarily on managing claims within a parcel scheme, which is process-driven and administrative in nature. You will handle the submission and processing of parcel claims, ensuring all steps are followed accurately.

While the role is more administrative, you may be exposed to other types of claims, such as motor claims, providing valuable experience in various areas and offering a great opportunity to gain exposure to claims within a brokerage.

Key Opportunities:

A unique opportunity to gain valuable knowledge in the niche field of transit and freight claims.
Great opportunity to gain exposure to claims within a well-established brokerage.
An environment supportive of employees' professional growth and development, with strong development opportunities across the wider group.

Key Responsibilities:

Claims Management: Handle claims within the parcel scheme, ensuring all procedures are followed accurately.
Client Support: Serve as a contact point for clients, providing updates and guidance through the claims process.
Documentation: Maintain precise records of all communications and claim activities, adhering to company procedures.
Compliance: Ensure compliance with regulatory and company standards in all claims handling activities.
Customer Service: Provide responsive and empathetic service to clients, addressing inquiries and concerns.

Requirements:

Some experience working in a team or an insurance environment (preferred but not necessary).
Basic understanding of insurance products and claims processes (preferred but not necessary).
Strong communication and organisational skills.
Ability to manage multiple tasks efficiently in a process-driven role.

Benefits:

Salary: Up to £25,000
Vacation: 25 days holiday + bank holidays, increasing with years of service.
Income Protection: 75% of annual salary (paid after 6 months) for up to 5 years.
Life Insurance: 4 times annual salary.
Medicash.
Cycle to Work Scheme.

This role is office-based (5 days a week) initially, with potential for one day WFH once established in the role.