Mortgage Administrator

Job Title: Mortgage Administrator

Location: Leeds

Job Type: Full-time or Part-Time and in office - This is not a work from home or hybrid position

Salary range: £18,000 to £28,000 (depending on experience and pro-rata if part-time)

Job Description:

We are seeking an experienced, detail-oriented and proactive Mortgage Administrator to join our dynamic team. The successful candidate will play a crucial role in supporting our mortgage advisers and ensuring the smooth processing of mortgage applications from start to finish.

Key Responsibilities:

• Processing Applications: Handle and process mortgage applications, ensuring all required documentation is complete and accurate.
• Client Interaction: Act as the first point of contact for clients, lenders, and conveyancers, addressing queries and providing updates.
• Coordination: Liaise with Mortgage Advisers to monitor the progress of mortgage cases and resolve any arising issues.
• Documentation: Maintain accurate records, manage electronic filing of client correspondence, and ensure compliance with regulatory requirements.
• Administrative Support: Assist with day-to-day office tasks, including handling emails, phone calls, and scheduling appointments.

Skills and Competencies:

• Attention to Detail: Ensure accuracy in documentation and data entry.
• Organizational Skills: Manage multiple tasks and deadlines efficiently.
• Communication Skills: Strong verbal and written communication abilities.
• IT Proficiency: Familiarity with mortgage software (preferred but not compulsory) and general office applications.
• Problem-Solving: Ability to address and resolve issues promptly.

Experience and Qualifications:

• Industry Experience: Previous experience in mortgage administration or a related field is preferred. However, if you are an experienced administrator in another field, we would still welcome your interest.
• Knowledge of Mortgage Products: Understanding of various mortgage products and relevant legislation is preferred but not compulsory.
• Certifications: Mortgage qualifications (e.g., CeMAP) can be advantageous but is not compulsory.

Benefits:

• Competitive salary
• Pension scheme
• Opportunities for professional development

If you are a motivated individual with a keen eye for detail and a passion for providing excellent customer service, we would love to hear from you.

Apply now to join our team and help us deliver outstanding mortgage solutions to our clients.