Senior Pensions Administrator

Senior Pensions AdministratorLocation: LeedsSalary: £30,000 - £31,000 DOEWorking Hours: 37.5 hours per week, 8.30am - 5.00pm, Monday to FridayWork Arrangement: Hybrid roleBenefits:- Competitive Salary: Earn between £30,000 and £31,000, depending on experience.- Hybrid Working: Enjoy the flexibility of working both from home and the office.- Professional Growth: Enhance your skills by supervising workloads, training junior team members, and handling complex queries.- Work-Life Balance: Standard working hours ensure you have your evenings and weekends free.- Career Advancement: Step up in the absence of the Team Manager and lead the team, coordinating workloads and resources.Role Overview:The Senior Pensions Administrator plays a pivotal role in ensuring the smooth operation of pension administration tasks. This position involves performing key task validation, authorisation, and quality assurance, as well as overseeing key controls for Self-Invested Personal Pensions (SIPPs). The role requires the individual to utilise their subject matter expertise to resolve complex client and employee queries, identify operational efficiencies, and maintain compliance amidst evolving regulatory landscapes.Key Responsibilities:- Treat clients fairly and maintain a customer-focused approach.- Perform live task validation and authorisation, along with retrospective quality assurance.- Administer or maintain oversight of key departmental controls.- Ensure adherence to business processes and regulatory standards set by the FCA.- Step up in the absence of the Team Manager to lead the team and coordinate workloads.- Challenge, improve, and document processes to meet HMRC and FCA requirements.- Monitor legislative changes and communicate updates to the team and wider business.Required Knowledge, Skills, and Experience:- Minimum of 2 years’ experience in Senior pensions.- Advanced time management and prioritisation skills.- Advanced interpersonal, communication, and influencing skills.- Advanced customer service skills.- Ability to stay calm under pressure and display emotional resilience.- Advanced problem-solving skills.- Intermediate MS Office skills.- Thorough understanding of Anti-Money Laundering and Pension Regulations.This role is ideal for a dedicated professional looking to make a significant impact within a dynamic team. If you possess the required skills and experience, this position offers a rewarding path to further your career in pension administration.