Back to search
E Billing Coordinator (Finance) – Law Firm. Hybrid working (1 or 2 days per week in Leeds Office)
The Company
Our client is a global leading Law Firm with offices around the world.
Salary and Benefits: up to £30k plus Bonus and a host of benefits and Hybrid working:
About the Role
The eBilling Onboarding Coordinator reports to the eBilling Supervisor and will be the main point of contact for managing the setup of new clients as well as the transfer of existing clients from one platform to another. Their primary responsibilities include:
- Onboarding of new clients to their specified eBilling platform and liaising with various stakeholders around the Maples network to ensure client setup is as seamless as possible, including existing clients who wish to move from their current platform to another
- Ensure our subscription charge invoices we receive from the various vendors are paid on time
- These charges can be received monthly/quarterly or annually depending on the vendor
- Maintenance of status updates from the various eBilling platforms and providing assistance with the updating of the reconciliation reports in a timely manner
- Provide a high level of professional customer service to internal and external customers appropriate to a highly regarded law firm
- The ability to challenge key stakeholders both internal and external and build and maintain relationships
- Provide additional support as required
- Provide a high standard of professional customer service to both internal staff and external clients with a high level of both written and verbal communication
- Complete all Statuary training within the time frames set
- Ensure compliance in line with the Firm's procedures and, where applicable, local country legal requirements including the appropriate anti money laundering legislation
EXPERIENCE
What You Bring
In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:
- Previous onboarding experience preferred, but not required as on-site training will be provided
- 1.5 years of Finance admin experience desired
- Excellent communication skills and are able to express yourself clearly and concisely in a friendly and professional manner, both verbally and via email
- Strong organisational skills, with the ability to manage and prioritise multiple tasks efficiently in a busy environment
- Ability to meet deadline and targets
- Knowledge and experience working with Microsoft packages
- Great numerical and analytical skills
- Attention to detail with a high level of accuracy
- Ability to identify and recommend better ways of working
- Good communication skills, both written and verbal
- Good Interpersonal skills
- Ability to organise and priortise under a backlog situation
BENEFITS & REWARDS
- Comprehensive health coverage (medical, dental and optical)
- Competitive vacation packages
- Educational assistance and professional development programmes
- Savings or pension plan
- Life insurance
- Travel insurance
- Global mental wellness programme
- Sports clubs and social events
