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- Competitive Salary
- Hybrid working arrangement
- Career progression in a welcoming and friendly team
- Report directly to Department Director
- Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members
- Ability to manage appropriate caseload types and complexities
- Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy
- Attending clients, taking instructions and preparing cases
- Dealing with correspondence
- Maintaining accurate time costing procedures
- Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly
- Ensuring compliance with file management
- Must have a clean, valid Practising Certificate at the time of applying
- Strong management skills
- Committed team player with ability to approach team concerns fairly
- Previous proven supervisory experience and working to key performance indicators
- Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues
- Working knowledge of the publicly funded Housing work
- Have extensive experience in dealing with all Housing related work
- Experience in own advocacy is an advantage
