Operations Manager - Building Products & Supplies

Warehouse, Pick, Pack, Despatch, Customer Service and Transportc £ 65,000pa + attractive bonus and benefits LeedsThe role: Reporting to the Managing Director and leading a dedicated team, you will be responsible for leading the Customer Service, Warehouse, Pick, Pack, Despatch and Transport departments.Your primary objective will be to deliver efficient, cost-effective operations that exceed customer expectations.Key Responsibilities:

• Lead the customer service team to provide exceptional support and resolve any issues promptly.
• Manage and oversee warehouse operations, ensuring timely and accurate order fulfilment.
• Supervise pick pack despatch processes to maintain high standards of accuracy and efficiency.
• Coordinate transport logistics to ensure timely delivery of goods.
• Develop and implement operational policies and procedures that improve efficiency and productivity.
• Monitor and analyse key performance indicators (KPIs) to identify areas for improvement.
• Ensure compliance with health and safety regulations.
• Train, mentor, and develop staff to achieve their full potential.

Experience:

• Proven experience as an Operations Manager or a similar role.
• Strong knowledge of customer service, pick, pack, despatch and warehouse operations.
• Excellent leadership and team management skills.
• Outstanding organisational and problem-solving abilities.
• Strong communication and interpersonal skills.
• Proficiency in using warehouse management systems (WMS) and other relevant software.
• Ability to work under pressure and meet tight deadlines.

Our Client:A market leading, independent, fast growing provider of building products and supplies to a broad range of end user customers.Looking to appoint a hands on, operations professional to lead and develop their Customer Service, Warehouse, Pick, Pack, Despatch and Transport operations.What's on Offer:Competitive salary and benefits package.Opportunities for professional growth and development.A supportive and collaborative work environment.The chance to be part of a fast growing, forward-thinking company.To Apply:So, if you are looking for a fresh and stimulating opportunity, as a key member of a high calibre senior executive team focused on growing the business - then look no further. Please submit your full CV, in total confidence, quoting reference number 9911.