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Customer Care Advisor

TSR Recruitment Limited
Posted 13 hours ago, valid for 10 days
Location

Leeds, West Yorkshire LS13DA, England

Salary

£13 - £14 per hour

Contract type

Part Time

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Sonic Summary

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  • The Customer Care Advisor position is located in Leeds, Yorkshire and the Humber, and is a temporary full-time role in the construction industry.
  • The salary for this position ranges from £13 to £14 per hour.
  • Candidates should have prior experience in customer service roles, with a strong emphasis on communication and problem-solving skills.
  • Knowledge of customer service principles and proficiency in MS Office applications are essential for this role.
  • The position may require occasional weekend or evening work to meet customer needs.
Job Title: Customer Care Advisor - Social Housing Location:

Yorkshire and the Humber, West Yorkshire, Leeds

Job Type:

Temporary, expected to work Full-Time hours

Primary Industry:

Construction

Salary:

£13 - £14 Per hour

Job Duties:
  • Provide exceptional customer service to clients in the construction industry
  • Handle incoming customer inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a professional and efficient manner
  • Coordinate with internal teams to ensure customer satisfaction
  • Maintain accurate records of customer interactions and transactions
Required Qualifications:
  • Excellent communication skills
  • Strong problem-solving abilities
  • Ability to work well under pressure
  • Attention to detail
Education:

GCSEs or equivalent qualifications

Experience:

Prior experience in customer service roles preferred

Knowledge and Skills:
  • Knowledge of customer service principles and practises
  • Proficiency in MS Office applications
  • Ability to multitask and prioritise workload
Preferred Qualifications:
  • Additional customer service training or certifications
  • Experience in the construction industry
Working Conditions:

This role involves working in a fast-paced office environment. The position may require occasional weekend or evening work to accommodate customer needs.

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