Customer Care Advisor

Yorkshire and the Humber, West Yorkshire, Leeds

Temporary, expected to work Full-Time hours

Construction

£13 - £14 Per hour

• Provide exceptional customer service to clients in the construction industry
• Handle incoming customer inquiries via phone, email, and in-person
• Resolve customer complaints and issues in a professional and efficient manner
• Coordinate with internal teams to ensure customer satisfaction
• Maintain accurate records of customer interactions and transactions

• Excellent communication skills
• Strong problem-solving abilities
• Ability to work well under pressure
• Attention to detail

GCSEs or equivalent qualifications

Prior experience in customer service roles preferred

• Knowledge of customer service principles and practises
• Proficiency in MS Office applications
• Ability to multitask and prioritise workload

• Additional customer service training or certifications
• Experience in the construction industry

This role involves working in a fast-paced office environment. The position may require occasional weekend or evening work to accommodate customer needs.