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LOCATION: Leeds, Yorkshire.
HOURS: 37 hours per week
START DATE: Immediate
PAY £30,000pa - £36,000pa depending on experience.
Permanent Job
Vacancy - Field Service Engineer
We are looking to recruit a permanent Field Service Engineer. You will be a specialist supplier providing specialist service machines together with City and Guilds training to clients. You will work closely with the Service and Training Coordinator and Head of Training to manage a hugely active workload repairing, servicing and maintaining customers service units. The role will involve business travel and staying away. A company van is provided and fully equipped.
Due to the nature of the business/product the hours will change between Summer and Winter. Between the months of March - October you will work 8 hours a day between 08.00 - 17.00 (40 hours per week) and between the months October - March between 09.00 - 17.00 Monday - Thursday and 09.00 - 16.00 Friday. (34 hours per week).
Key Responsibilities:
Duties will include but not limited to the following -
- Deliver & assess City and Guilds training courses
- Servicing of machinery
- Upselling of products and services while eon site
- Providing customers with technical information as and when required
- Taking down customer enquiries and consulting on best-fit solutions to match a wide range of budgets
- Identify new opportunities for appropriate services and products
- Utilise existing and establish new customer contacts
- Work with the Sales Manager and marketing teams on positioning, targeting and marketing strategies
- Position and sell solutions based on customers’ needs, challenges and requirements
- Understanding of the market, competition and technology ensuring our client’s solutions are technically competitive and aligned with customer expectations
- Help drive sales growth within the business
- Be able to drive and deliver units and on-site training
- Maintain stock levels on company vehicles
Business Development
- Generate and follow up of new leads
- Identify new and manage existing product ranges to keep up with customer and consumer expectations
- Identifying and pursuing new business opportunities
- Conducting periodic market research and analysis
- Maintain and develop trusted long-term relationships with existing customers and distributors
- Represent the company at trade exhibitions, demonstrations and events when required
Administration
- Responsible for accuracy of all paperwork, figure work and City and Guilds paperwork
Legislation
- You will be expected to stay up to date on any relevant legislation changes or global developments
Additional
- Assist the Director’s in any special assignments / projects as requested, ensuring confidentiality at all times
Experience and Skills
Work Experience
- Previous and relevant sales experience
- Experience in the automotive/ agricultural sector is a distinct advantage
Knowledge and Skills
- Strong verbal and written communication skills
- High level of numeracy / literacy
- Strong IT skills, use Microsoft suite of packages
- Excellent networking skills
- Negotiation skills
- Ability to self-manage and work on own initiative
- Driven and self-motivated
- Proactive problem-solving capability
- Flexibility and adaptability
- Able to work under pressure and to deadlines and meet targets
- Competent decision making
- Excellent organisation skills with experience of prioritising tasks
