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Customer Service, Warehouse, Pick, Pack, Despatch and Transport
c. 65,000 pa + attractive bonus and benefits
Leeds
The Role
Reporting to the Managing Director and leading a dedicated team, you will be responsible for leading the Customer Service, Warehouse, Pick, Pack, Despatch and Transport departments.
Your primary objective will be to deliver efficient, cost-effective operations that exceed customer expectations.
Key Responsibilities
- Lead the customer service team to provide exceptional support and resolve any issues promptly.
- Manage and oversee warehouse operations, ensuring timely and accurate order fulfilment.
- Supervise pick pack despatch processes to maintain high standards of accuracy and efficiency.
- Coordinate transport logistics to ensure timely delivery of goods.
- Develop and implement operational policies and procedures that improve efficiency and productivity.
- Monitor and analyse key performance indicators (KPIs) to identify areas for improvement.
- Ensure compliance with health and safety regulations.
- Train, mentor, and develop staff to achieve their full potential.
Experience
- Proven experience as an Operations Manager or a similar role.
- Strong knowledge of customer service, pick, pack, despatch and warehouse operations.
- Excellent leadership and team management skills.
- Outstanding organisational and problem-solving abilities.
- Strong communication and interpersonal skills.
- Proficiency in using warehouse management systems (WMS) and other relevant software.
- Ability to work under pressure and meet tight deadlines.
Our Client
A market leading, independent, fast growing provider of building products and supplies to a broad range of end user customers.
Looking to appoint a hands on, operations professional to lead and develop their Customer Service, Warehouse, Pick, pack, Despatch and Transport operations.
What's on Offer
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- The chance to be part of a fast growing, forward-thinking company.
To Apply
So, if you are looking for a fresh and stimulating opportunity, as a key member of a high calibre senior executive team focused on growing the business - then look no further. Please submit your full CV, in total confidence, quoting reference number (phone number removed).
