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Rev & Regs are recruiting for a Conduct Compliance Manager position for a well-established, and reputable UK Insurance firm located in Leeds. They have a highly experienced and friendly team, making this a great opportunity.
This role will require the individual to define good customer outcomes and put in place MI to measure performance.
Responsibilities:
- 1st line support for conduct and regulatory matters, with support from 2nd line.
- Defining and monitoring adherence to good customer outcomes.
- Supporting the business and its channels so the framework is embedded and operating in adherence to internal policies and regulatory requirements.
- Supporting with product governance.
- Reviewing and challenging business proposals to ensure external regulations and customer impact has been considered, resulting in the delivery of good customer outcomes.
- Support the implementation of regulatory change.
- Ensuring effective capture of MI relating to customer outcomes.
Experience required:
- Experience in first line conduct and compliance in either an insurance carrier, an MGA or a broker based business.
- Strong Regulatory knowledge in the Insurance sector (FCA Handbook).
- Strong interpersonal and people management skills.
- Strong stakeholder management skills.
- A track record in demonstrable ownership and delivery.
- Good communication skills.
Location: Hybrid (3 days per week in Leeds or Manchester office).
Salary: £60,000 + 15% bonus + benefits package.
Start: ASAP
