Service Coordinator

Tailored Recruitment Consultancy are working on an exclusive basis witha fast growing business in Leeds.

As the first point of contact for clients, the Service Repair Coordinator plays a critical role in providing a professional, organised, and positive welcome. This exciting position requires experience in effective labor planning, managing, and controlling mobile service vans, while supporting the administration functions of a busy depot team.

Key Responsibilities:

• Serve as the initial point of contact for clients, ensuring a professional and positive experience.
• Handle urgent assistance requests and provide updates on information.
• Coordinate all installation, repair, service, and maintenance works on customer sites across the north
• Manage and control mobile service vans, ensuring efficient labor planning.
• Support the depot team with various administrative functions.
• Coordinate mobile engineers for attendance at client sites

Qualifications:

• Proven experience in working to demanding deadlines.
• A can-do attitude with a creative mind and high level of energy and enthusiasm.
• Excellent communication skills, comfortable interacting with customers at all levels.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.