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Housing Services Manager Vacancy waiting to be filled
Venn Group have been approached by a Housing Association and would like to introduce the following position available
Position: Housing Services Manager
Location: Leeds
Salary: £47,000 per annum
Hours: 35 hours p/week (Monday -Friday)
Length: Permanent
The role will predominantly involve:
- Lead and manage the Housing Services team, ensuring the delivery of high-quality housing management, including lettings, management of anti-social behaviour, community engagement/customer involvement, cleaning/ grounds maintenance services and compliance with regulatory consumer standards
- Look over the lettings process, making sure efficient allocation of properties and ensure the empty home process is efficient and minimises the time a property is empty
- Management of Anti-Social Behaviours
- Oversee all estate services, making sure our estates are safe, clean, and well-maintained.
- Develop cleaning schedules and protocols to maintain high standards.
- Supervise the management of gardening and the grounds maintenance services and create plans for landscaping
- Manage relationships with Local authorities where nomination agreements are in place and support them with their statutory duties.
- Develop and introduce a variety of methods to increase customer feedback and mechanisms to collate the feedback received Ensuring the organisation uses this to shape the services it provides.
- Ensure all housing services comply with relevant regulatory consumer standards and housing ombudsman complaints handling code, while regularly reviewing and updating policies where applicable
- To find out more about this role or to apply, please contact Adam Parry or Samantha Marshall on or alternatively reply to this email with your up-to-date CV.
*Venn Group’s “Recommendation Scheme”: If you recommend a candidate, whom Venn Group subsequently places (for a minimum of 2 weeks) you will be eligible for £25 worth of vouchers from a choice of high street organisations
