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Digital Services Manager

Hays Specialist Recruitment Limited
Posted 16 days ago, valid for 6 days
Location

Leeds, West Yorkshire LS14 1DZ

Salary

£60,000 - £72,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Hays is seeking a Digital Services Manager to lead their client's Digital Applications and Workplace Services team in Leeds.
  • The position offers a competitive salary of £80,000 plus a 10% bonus and requires experience in managing enterprise applications and cloud solutions.
  • Key responsibilities include managing digital services, overseeing cloud infrastructure, and driving performance in third-party partnerships.
  • Candidates should possess strong service management skills, a proven track record in team management, and familiarity with the ITIL framework.
  • Additional benefits include 26 days of holiday, Private Medical Insurance, and a 5% pension contribution.

Digital Services Manager - Technical Services Team

Leeds

£80,000 + 10% Bonus

Your new company:

Hays is recruiting a talented technical leader to join our client's Digital Applications and Workplace Services team. Your new role:

  • Manage the firm's digital services, including SaaS, Public and Private Cloud, and In-House Developed Services.
  • Ensure the efficient operation and optimisation of various business applications.
  • Oversee cloud-based Digital Applications and Workplace infrastructure.
  • Promote KPIs, agility, automation, and compliance.
  • Implement continuous improvement plans and manage changes.
  • Lead and enhance the team towards high performance.
  • Drive performance in third-party and vendor partnerships.
  • Provide escalation support for Digital Application and Workplace issues.
  • Manage resources and support models for future digital service roadmaps.
  • Ensure quality technical documentation and DR/BCP readiness.

What you'll need to succeed:

  • Experience in managing enterprise applications and cloud solutions.
  • Strong service management and leadership skills.
  • Proven track record in people and team management.
  • Familiarity with ITIL framework and structured project management methods.
  • Excellent troubleshooting, problem-solving, and communication skills.
  • Proactive, flexible, and able to work in a rapidly changing environment.

What you'll get in return:

You will receive a competitive salary of up to £80,000, a bonus of up to 10%, and a hybrid working arrangement. Additionally, you will benefit from 26 days of holiday, Private Medical Insurance, and a 5% pension contribution.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.