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Radley Green is working with a fast-growth Fire and Security Alarms business to recruit their new Head of Engineering Operations.
This is a key role in the growth of the business and will play a pivotal role in leading the team of 15-20 installation, service & maintenance engineers. This role will be part of the senior management team of this growing business and play a big part in it's growth.
Candidates must have experience with Fire alarms and Intruder security.
This role will be 3 days a week based in the Leicester head office and 2 out in the field reviewing and evaluating the work of the engineers / projects.
This role will pay £65k-£80k plus bonus and benefits and the opportunity to be part of the senior management team of a growing company.
This role is not an "on the tools" role but is a managerial and development role for an experienced Alarms professional with a background in engineering.
Key Responsibilities:
Installation management
- Plan engineers’ diaries to maximise utilisation - 15-20 engineers at present.
- Track installation delivery against quotation to ensure margins are maintained.
- Source and organise equipment for engineers to carry out installation projects.
- Liaise directly with customers to book in installation work.
Technical support
- Act as the go-to person for engineers who encounter technical challenges.
- Participate in key client meetings if required and offer technical expertise.
- Ensuring NSI technical compliance.
Recruitment and training
- Source, interview and select prospective engineer candidates.
- Provide training to new engineers.
- Oversee and implement individual training plans for engineers.
- Enforce quality standards across Installation, Maintenance, Extra Works and Service.
Fleet management
- Ensure all company vehicles remain legally compliant and mechanically sound.
- Manage trackers when required.
- Buy/sell vehicles when required.
Acquisition assistance
- Perform skills audit on the incoming engineers.
This is a great role for an experienced Alarms engineer who has managed and developed teams.
Candidates must have a background in Alarm engineering.
Please get in contact ASAP to hear more.
