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Customer Service Administrator

Eclectic Recruitment
Posted 6 hours ago, valid for 4 days
Location

Leicester, Leicestershire LE1 4PG, England

Salary

£25,000 per annum

Contract type

Part Time

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Sonic Summary

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  • Our client, a successful business located on the outskirts of Leicester, is seeking a Customer Service Administrator for a full-time, 3-month position.
  • The role involves answering customer inquiries via phone and email, providing technical advice, raising purchase orders, and producing invoices.
  • Candidates should possess excellent problem-solving skills, a strong work ethic, and strong customer service abilities, along with good IT skills.
  • This position requires a minimum of 1-2 years of relevant experience in customer service or administration.
  • The salary for this role is competitive and will be discussed during the interview process.

Our client is a successful business on the outskirts of Leicester. They are looking for a Customer Service Administrator to join their team on a full-time basis for a period of 3 months.

Main duties will include:

  • Answering customer enquiries via phone and email
  • Providing exceptional customer service to customers
  • Providing technical advice on products
  • Raising purchase orders
  • Producing invoices 
  • Updating customers regarding deliveries
  • Answering queries quickly and efficiently
  • General aftersales administrative support

The successful candidate will have:

  • Excellent problem-solving skills
  • A strong work ethic and the want to get involved in a varied role
  • Strong customer service skills
  • Enthusiastic team player
  • Calm and professional telephone manner
  • Good IT skills 

Please contact Emma ASAP if this looks like your next role or apply via the advert!

We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positions.

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