Credit Controller

Credit Controller
27,000 - 30,000
Leicester
Full Time

Hamilton Woods are currently working with a well established business in Leicester. Responsible for effective and efficient management / monitoring of a portfolio ledger. Minimising aged debt and maximising cash collection whilst developing good working relationships with internal and external customers via phone and email.

Duties & Responsibilities:

• Ensure effective control of customers by monitoring shortfalls and taking appropriate action.
• Collect payments according to agreed terms, achieve cash collection targets and resolve and minimise overdue debts.
• Ability to build great relationships with both external customers and internal teams at all levels within the business.
• Monitor large queries ensuring that issues are progressed and resolved in a timely manner.
• Escalate any serious concerns accordingly.
• Review payment plans when requested.
• Regular review calls and some face-to-face meetings with customers.
• Ensure emails are actioned in a timely manner and customer account information is accurate and regularly updated with digital contacts at every opportunity.
• Complete monthly cash forecast and pre-call on all high value amounts above agreed threshold.

Essential Skills

• At least 1-2 years' experience in Credit Control.
• Strong communication skills, capable of building effective, long-term relationships.
• Enjoys interaction with internal and external customer focus.
• Competent user of Microsoft Office and Outlook.
• Ability to manage and prioritise workloads in a fast paced environment.
• Microsoft excel - pivot tables and lookups

If you would like to apply for this role, please get in contact with your CV attached to (url removed)