Credit Controller

Our client are looking to appoint an additional Credit Controller to the Finance Team. This role is a permanent full-time role based at their Head Office in Rothley, Leicestershire (LE7 7NL).

Who are we?

For over 55 years they have built a reputation as a specialist technical distributor of automation and control components, devices and solutions. This reputation comes from the commitment of thier customer service, established supplier portfolio and technical support. They now employ over 170 people and from their 15 branch locations throughout the UK & Ireland provide a local service to their customers.

Overall Purpose of Role:

To support the business to increase sales and revenue by working closely with the sales teams and customers to optimise cash collection. The successful candidate should be driven to reduce DSOs through building strong relationships with customers and working with the sales organisation to minimise business exposure to risk, thereby reducing aged and bad debt.

The Main Activities, Tasks or Duties will include:

• Proactively manage the credit control across a portfolio of approx. 2000 customer accounts over c.6 sales locations (portfolio value >£10m)
• Responsibility for posting and allocating cash against customer accounts
• Ensuring all outstanding accounts are chased appropriately by telephone, email and/or letter in line with an agreed schedule
• Undertake monthly sales ledger reviews across your portfolio
• Producing and completing monthly credit control reports
• Proactively investigate and resolve customer invoice queries, including working with and alongside the sales teams to achieve speedy resolutions
• Communicate regularly with customers and colleagues, and work as part of a team
• Work closely with existing Credit Control and Finance colleagues
• Maintain precise business records in accordance with established company protocols
• Assist in the resolution of unallocated funds
• Evaluating new credit requests and reviewing customers credit ratings with appropriate credit risk management organisations
• Be the point of contact for all credit control issues for your ledger
• Ensure customers who are in liquidation processes are managed efficiently and to a satisfactory resolution Provide cover for other members of the credit control team as and when required
• Meet KPIs set by the line manager

Skills, Knowledge and Experience

As well as being a really nice person to work with, we are looking for a person who has:

• Experience of working in a credit control environment, in a customer-facing role
• Strong written and verbal communication and inter-personal skills, with a willingness to get involved within an enthusiastic and passionate team.
• Proficient in using accounting software, as well as Office applications including Excel
• Able to reconcile complex accounts
• Analytical and comfortable analysing and interpreting data
• Knowledge of legal debt recovery routes and processes, including customer liquidation / administration
• Outstanding attention to detail and accuracy
• Committed and organised
• Able to prioritise tasks as needed, whilst remaining professional and approachable
• Eligible to work in the UK

They remain a financially secure, family-run business offering the chance to work within a happy, friendly company with some wonderful and talented people.

If you think you are the right person to join our team as a Credit Controller then please click apply, we would love to hear from you.

By working as part of the BPX team, you will receive the following benefits:

• Minimum of 31 days annual leave including bank holidays (pro rata for part time staff)
• Access to a training and development platform
• Dress down Fridays
• Friendly and supportive working environment
• Access to an Employee Assistance Programme
• Recruitment referral bonus
• Free onsite parking
• Cycle to Work scheme

No Agencies please