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Administrator Customer Service

Reed
Posted 2 days ago, valid for 18 days
Location

Leicester, Leicestershire LE5 3TB

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The job title is Servicing Co-ordinator with a salary of £25,000.
  • The contract duration is for 3-6 months and the working hours are Monday to Thursday from 8:00 AM to 4:30 PM and Friday from 8:00 AM to 4:00 PM.
  • The role involves scheduling jobs, matching engineers to tasks, and managing servicing and maintenance requests for plumbing, gas, and air conditioning.
  • Candidates should possess strong organizational skills, experience with CRM systems, and knowledge of servicing and maintenance in the relevant fields.
  • This position requires attention to detail and the ability to handle emergency call-outs, although it is not client-facing.

Job Title: Servicing Co-ordinator

Salary: £25,000

Contract Duration: 3-6 months

Working Hours:

  • Monday to Thursday: 8:00 AM - 4:30 PM
  • Friday: 8:00 AM - 4:00 PM

Location: Leicester

Job Description:

We are seeking a dedicated and organized Servicing Co-ordinator to join our team for a 3-6 month contract. The ideal candidate will be responsible for scheduling jobs and matching the right engineer to each task, raising jobs on the CRM, and handling servicing and maintenance requests related to plumbing, gas, and air conditioning from clients.

Key Responsibilities:

  • Schedule jobs and match the right engineer to each task.
  • Raise jobs on the CRM system.
  • Handle servicing and maintenance requests from clients, including plumbing, gas, and air conditioning.
  • Work to different time frames, typically one month in advance, unless dealing with emergency call-outs.
  • Complete compliance paperwork accurately and timely.
  • Work closely with the servicing manager, but this role is not client-facing.

Requirements:

  • Strong organizational and scheduling skills.
  • Experience with CRM systems.
  • Knowledge of plumbing, gas, and air conditioning servicing and maintenance.
  • Ability to work to different time frames and handle emergency call-outs.
  • Attention to detail and ability to complete compliance paperwork.

If you are a proactive individual with excellent coordination skills and the ability to work closely with the servicing manager, we would love to hear from you.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.