Demand Systems Analyst

Job Purpose:To drive accurate and timely demand forecasting analysis, providing actionable insights that guide sales strategies, optimize resource allocation, and support revenue growth.

Key Accountabilities:

• Demand Forecasting & Reporting: Collaborate with sales and operations teams to develop and maintain accurate demand forecasts. Provide detailed reporting on key forecasting metrics and support continuous improvement in forecasting accuracy.

• Automation & Process Improvement: Identify opportunities to automate repetitive tasks related to data collection, forecasting, and reporting, enhancing efficiency and forecasting reliability.

• Budget and Sales Forecasting Support: Support the sales teams in forecasting demand and aligning sales targets with financial budgets, ensuring the accuracy and timeliness of projections.

• Bridge Between Business and Technical Teams: Serve as a liaison between non-technical business units and technical teams to ensure demand forecasting systems are tailored to business requirements and that solutions effectively meet goals.

• System Testing & Validation: Work closely with business and technical teams to define test cases for demand forecasting systems, ensuring they align with business needs before rollout. Coordinate or perform user acceptance testing (UAT).

• Demand Planning Transformation: Actively contribute to business transformation projects focused on enhancing demand forecasting processes, pricing strategies, and data management systems to improve overall demand visibility and forecasting accuracy.

Knowledge, Skills, and Experience:

• Advanced Excel skills, including the ability to analyze large datasets and apply forecasting models.
• Strong experience with Power BI and other data visualization tools to represent forecast data.
• Experience with Databricks and familiarity with demand forecasting platforms.
• Proficiency in using Cognos for reporting and analytics.
• Strong initiative with a proactive, "can-do" attitude.
• Ability to manage complex assignments with tight deadlines.
• Strong interpersonal and communication skills, both verbal and written.
• Effective teamwork with internal and external stakeholders, especially with sales, operations, and finance teams.
• Ability to clearly present complex data and insights to senior leadership.
• Understanding of demand planning processes and business drivers.
• Deep knowledge of company culture and processes as it relates to demand planning and sales strategies.

Key Performance Indicators:

• Ensure timely delivery of accurate demand forecasts with regular updates.
• Maintain and improve forecasting accuracy, reducing deviations from actual sales.
• Innovate and implement improvements in demand forecasting and reporting processes.
• Regular input and support in meetings with sales, operations, and leadership teams.
• Achievement of annual demand forecasting objectives and required service standards.
• Develop and optimize systems to track and manage forecasting metrics and commercial initiatives.

Dimensions & Relationships:

• Scale & Scope:

  • Multiple sales categories with diverse demand drivers.
  • Standardized demand forecasting and reporting processes.
  • Ad-hoc analysis to support sales and operations teams in decision-making.
  • Collaboration with sales, operations, and finance teams to ensure accurate forecasting and budgeting.
  • Focus on improving customer insight and demand generation.

• Relationships:

  • Senior Leadership Teams
  • Finance Teams
  • Sales Teams
  • Operations Teams
  • Technical Teams

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