Job Purpose:
To drive accurate and timely demand forecasting analysis, providing actionable insights that guide sales strategies, optimize resource allocation, and support revenue growth.
Key Accountabilities:
Demand Forecasting & Reporting: Collaborate with sales and operations teams to develop and maintain accurate demand forecasts. Provide detailed reporting on key forecasting metrics and support continuous improvement in forecasting accuracy.
Automation & Process Improvement: Identify opportunities to automate repetitive tasks related to data collection, forecasting, and reporting, enhancing efficiency and forecasting reliability.
Budget and Sales Forecasting Support: Support the sales teams in forecasting demand and aligning sales targets with financial budgets, ensuring the accuracy and timeliness of projections.
Bridge Between Business and Technical Teams: Serve as a liaison between non-technical business units and technical teams to ensure demand forecasting systems are tailored to business requirements and that solutions effectively meet goals.
System Testing & Validation: Work closely with business and technical teams to define test cases for demand forecasting systems, ensuring they align with business needs before rollout. Coordinate or perform user acceptance testing (UAT).
Demand Planning Transformation: Actively contribute to business transformation projects focused on enhancing demand forecasting processes, pricing strategies, and data management systems to improve overall demand visibility and forecasting accuracy.
Knowledge, Skills, and Experience:
- Advanced Excel skills, including the ability to analyze large datasets and apply forecasting models.
- Strong experience with Power BI and other data visualization tools to represent forecast data.
- Experience with Databricks and familiarity with demand forecasting platforms.
- Proficiency in using Cognos for reporting and analytics.
- Strong initiative with a proactive, "can-do" attitude.
- Ability to manage complex assignments with tight deadlines.
- Strong interpersonal and communication skills, both verbal and written.
- Effective teamwork with internal and external stakeholders, especially with sales, operations, and finance teams.
- Ability to clearly present complex data and insights to senior leadership.
- Understanding of demand planning processes and business drivers.
- Deep knowledge of company culture and processes as it relates to demand planning and sales strategies.
Key Performance Indicators:
- Ensure timely delivery of accurate demand forecasts with regular updates.
- Maintain and improve forecasting accuracy, reducing deviations from actual sales.
- Innovate and implement improvements in demand forecasting and reporting processes.
- Regular input and support in meetings with sales, operations, and leadership teams.
- Achievement of annual demand forecasting objectives and required service standards.
- Develop and optimize systems to track and manage forecasting metrics and commercial initiatives.
Dimensions & Relationships:
Scale & Scope:
- Multiple sales categories with diverse demand drivers.
- Standardized demand forecasting and reporting processes.
- Ad-hoc analysis to support sales and operations teams in decision-making.
- Collaboration with sales, operations, and finance teams to ensure accurate forecasting and budgeting.
- Focus on improving customer insight and demand generation.
Relationships:
- Senior Leadership Teams
- Finance Teams
- Sales Teams
- Operations Teams
- Technical Teams
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