- Providing administrative support to the insurance team
- Processing insurance policies, renewals, and claims paperwork
- Maintaining accurate client records and databases
- Handling customer inquiries via phone and email
- Assisting with compliance and regulatory documentation
- Coordinating with insurers, brokers, and clients
- Previous experience in a similar administrative role
- Strong organisational and time-management skills
- Excellent attention to detail and accuracy
- Good communication and customer service skills
- Ability to work efficiently in a fast-paced environment
- Proficiency in Microsoft Office (Word, Excel, Outlook)