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Our Client is a Commercial Vehicle Main Dealership based in the Leicester area of the Midlands. An excellent opportunity has arisen for an experienced LCV Supervisor who enjoys working in a fast-paced environment to join their team.
Requirements
- Effectively communicate with the Workshop technicians and the service reception to validate the booking information and repair time.
- Ensure that customer expectations are always managed by working with each stage of the service process.
- Maximise the shifts performance through effective problem solving, coaching & development
- Manage workshop work-in-progress and provide timely updates on progress to service reception or directly to the customer
- Work to the highest standards surpassing manufacturers and VOSA standards
- Fast and accurate fault diagnosis using the latest diagnostic equipment
- Complete thorough safety checks and preparing vehicles for MOTs
- Ensure product knowledge and skills are maintained to company requirements
- Attend training courses that are identified and when required
- Carry out quality control checks on technician repairs
- Ensure housekeeping is kept at the company standard and everyone in workshop is working to H&S standards set out in our statement and risk assessments
Benefits
- Company events
- Employee Discounts on vehicles
- Company pension
- On-site parking
- Performance Bonus
