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Are you an experienced Administrator with outstanding customer service skills and are used to working in a very busy and fast paced environment? Would you like to work for an established and reputable business who value each and everyone within the organisation? There is a salary of £24,000 which rises to £25,000 after 6 months service plus a great benefits package.
The benefits:
- 21 days holiday (which rise to 25 days with increased length of service) + Bank Holidays
- Extra free day’s holiday if you book and use 5 consecutive holidays between Jan-May
- Birthday Holiday
- Early Finish Friday
- Free parking
- Company Pension
- Electric Car Salary Sacrifice Scheme
- Cycle to Work Scheme
- Healthcare Cash Plan
- Long Service Awards
- Referral Programme
- Discounts on in-house purchases
- Discounts on Gym Membership/Spa treatments
- Benefit Hub offering a range of discounts
- Employee Assistance Programme
- DoctorLine 24 Hour GP Service
- Volunteering Days
- Company Events
- Close to public transport links
The Role:
- Deal with a high volume of emails, where you liaise with the customers, internal and external contacts
- Take telephone queries from customers and internal or external printers.
- Process amendments to orders, send purchase orders to the relevant printer and communicate with customer’s regarding the update to their order.
- Process sample requests.
- Deal with any customer or printer queries via either email or phone.
- Managing any orders for overseas delivery
- Working with our bespoke internal systems to meet relevant job KPI’s
About You:
- Must have excellent IT and administrative skills.
- Good at multitasking and can deal with a number of things at the same time.
- Good telephone manner
- Must have the ability to work efficiently under pressure, prioritising workload to meet deadlines
- Well organised and able to work both independently and as part of a team and to be proactive in work
- Good written/ numerical and communication skills
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