Service Desk Analyst

1TECH STAFFING LIMITED

Posted 14 hours ago, valid for 22 days

Leighton Buzzard, Buckinghamshire LU7 0QU, England

Full Time

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Sonic Summary

We are looking for a Service Desk Analyst to join a growing pharmaceutical company near Leighton Buzzard.
The role offers a salary of up to £28K and includes career growth opportunities.
Candidates should have experience with ITIL practices and strong knowledge of Azure, Active Directory, and Office 365.
Proficiency in Windows 10 and experience in call logging, remote support, and desktop support are also required.
This position is ideal for those with a passion for tech and strong communication skills, seeking to advance their career.

Service Desk Analyst

Leighton Buzzard

Up to £28K + Career Growth Opportunities!

We’re seeking a Service Desk Analyst to join a rapidly expanding pharmaceutical company with ambitious growth plans. Based in the office near Leighton Buzzard, you'll play a key role in delivering top-notch support to customers via the service desk. If you have strong communication skills, thrive in a fast-paced environment, and are passionate about tech, this is a fantastic opportunity to progress your career.

About the Role:In this position, you'll provide 1st and 2nd Line Support while managing customer requests in line with SLAs. If you're looking for a chance to build on your current skills and step into a more challenging environment, this is the role for you!

What You’ll Need:

Experience with ITIL practices
Strong knowledge of Azure, Active Directory, and Office 365
Proficiency in Windows 10
Experience in call logging, remote support, and desktop support
ServiceNow (desired)
Excellent communication and troubleshooting abilities

If you have the desired skilllset and want to make your next career move then, please apply for immediate consideration!

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