Customer Service Advisor

Grafters Recruit Ltd

Posted 5 days ago, valid for 9 days

Letchworth Garden City, Hertfordshire SG6, England

£12.74 per hour

Full Time

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Sonic Summary

This position is a 2-month contract requiring work from Monday to Friday, with hours from 08:45 to 17:00.
The role involves handling customer enquiries via telephone, social media, and letter, as well as logging comments, compliments, and complaints.
The candidate will be responsible for resolving customer enquiries related to various Council services, including Council Tax, Housing, Waste, and Environmental Health.
Strong attention to detail, good computer skills, and excellent customer service skills are essential for this role.
The job does not specify a salary or years of experience required.

2 month contract

Monday - Friday

Hours 0845-1700

Duties include:

Handling customer enquiries by telephone, social media, letter. Logging comments, compliments and complaints.

Responsible for resolving as many customer enquiries as possible about a variety of different Council services such as Council Tax, Housing, Waste, and Environmental Health. Administration tasks.

Must have strong attention to detail

Have good computer skills

Provide good customer skills

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