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Customer service

Adecco
Posted a day ago, valid for 22 days
Location

Lichfield, Staffordshire WS13 6QZ, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

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Sonic Summary

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  • The job title is Customer Service Advisor, offering a full-time and permanent contract.
  • The position provides a competitive salary with commission potential and requires sales experience in a similar industry.
  • Candidates should possess strong communication and interpersonal skills, as well as proficiency in CRM systems.
  • This role involves responding to customer inquiries, building relationships, and promoting products while ensuring effective communication and service.
  • Interested applicants are encouraged to submit their resume and cover letter, with only shortlisted candidates being contacted.

Job Title: Customer service advisor

Contract Details: Full-time, permanent

Salary: Competitive salary with commission potential

About Our Client:

Our client is a leading company in the Manufacturing sector, known for their exceptional customer service and high-quality products. With a strong focus on growth and profitability, they are seeking a talented Customer service to join their team. This is an exciting opportunity to contribute to a dynamic and successful organisation.

Benefits & Perks:

  • Competitive salary with commission potential
  • Comprehensive benefits package
  • Opportunities for professional development and advancement
  • Collaborative and supportive work environment
  • Exciting company events and team-building activities

Responsibilities:

  • Respond to customer sales inquiries in a timely and professional manner
  • Build and maintain strong relationships with customers
  • Proactively engage and promote marketing and product promotions
  • Prepare and follow up on quotations, ensuring accurate data input
  • Provide product and application advice to customers
  • Collaborate with internal and external teams to ensure effective communication and customer service
  • Represent the organisation at trade shows and events as required
  • Adhere to service performance agreements and notify of any potential stock shortages
  • Promote effective communication and teamwork within the organisation

What you will bring to the role:

  • Sales experience in a similar industry
  • Strong communication and interpersonal skills
  • Excellent negotiation and relationship-building abilities
  • Proficiency in CRM systems and data capture protocols
  • Ability to manage multiple projects and prioritise tasks
  • Familiarity with sales techniques and strategies

How to apply:

If you are a motivated and ambitious Customer service looking for a new challenge, we want to hear from you. Join our client's team and make a significant impact on their growth and success. Please submit your resume and cover letter explaining why you are the perfect fit for this role

Note: This position offers excellent opportunities for professional growth and competitive remuneration. Only shortlisted candidates will be contacted.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.