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Customer Service Advisor - Exports

Hays Specialist Recruitment Limited
Posted a day ago, valid for 22 days
Location

Lichfield, Staffordshire WS14 9SY

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service Specialist - Exports, based in Lichfield, offering hybrid working after a probation period.
  • The salary ranges from £24,000 to £27,000 per annum, with a standard working schedule of 8:30 AM to 5:00 PM.
  • Candidates should have 5+ years of experience in a customer service or account management role, with experience in exports or customs being advantageous but not essential.
  • Key responsibilities include providing quotations, liaising with partners and customers, and maintaining data quality.
  • In return, the company offers competitive benefits such as free parking, 33 days of annual leave, and wellbeing programs.

Customer Service Specialist - ExportsPermanent and full-timeLichfield basedHybrid working after probation£24,000 - £27,000 per annum8:30-17:00 working hoursYour new role

  • Providing quotations for customers
  • Liaising with partners and customers
  • Arranging consignments
  • Maintaining data quality and document accuracy
  • Responding to any general queries
  • Tracking consignments and liaising with customers
  • Checking shipment documentation
  • Understanding customs and exports

What you'll need to succeed

  • Experience in exports or customs is advantageous but not essential
  • 5+ years experience in a customer service or account management role
  • Attention to detail and high level of accuracy
  • Exceptional written and verbal English skills

What you'll get in return

  • Competitive salary
  • Hybrid working after probation
  • Free parking on-site and around local area
  • 33 days AL inclusive of bank holidays
  • Birthday leave day following 12 months service
  • Buying and selling annual leave
  • Wellbeing programmes

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.