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Job Title : Service Desk Co-ordinator
Salary : up to 24,000pa - 28,000
Locations: Lichfield
Details : Monday - Friday /40 hour week/ Company pension/ 20+8 holidays
If you would like to discuss this opportunity - get in touch with #Chantal at CV BAY on (phone number removed)
The company:
We are a family run business and have been established for over 40 years within the service and maintenance of commercial refrigeration equipment. Over the years we have grown from strength to strength now owning a group of companies across the Midlands. We have long serving engineers and a very low turnover, which due to our reputation we have many returning customers which include pub chains such as Marston's and Green Kings .
The role:
We are now looking to recruit for an experienced Service Co-ordinator in our office to be the first point of call for the service engineers and clients completing the below tasks:
Allocating work to the service engineers
Managing emails and telephone call enquiries
Ordering parts
Keeping clients up to date
Chasing up jobs and ensuring someone is assigned to them
Processing job sheets, quotes, purchase orders
Ensure administration processes work effectively
Requirements
Previous experience on a service desk
Great communication and customer skills
Able to work well in a team
IT literate
If you would like to discuss this opportunity - get in touch with #Chantal at CV BAY on (phone number removed)
