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Import Administrator8:30-17:00Up to £27,000 per annumLichfield (hybrid working) 37.5 hours per week Holiday33 days including BHsKey duties:
- Ensuring the accurate entry of data into the operational system
- Check all shipment documentation
- Meet and wherever possible exceed customer expectations
- Use provided customs system to check pre-lodged entries, ensuring that all charges in accordance with each entry are logged and communicated efficiently and accurately to the relevant department for charging and payment
- Liaising with our European Partners and Customers to find resolutions to any arising challenges
- Provide quotations to Partners for out of tariff and special requirement consignments
- Provide high standards of customer service in a friendly and positive manner
- Accurate use of the customs system for consignments arriving on Transit documents, paying close attention to detail, and ensuring all processes are followed and completed
- Daily maintenance of files ensuring all documentation is filed accurately
- First point of customer escalation for Partners and their customers both internal and external, developing a strong and productive relationship
- Correct handling of potential claims
- Work within a fast-paced environment with a can do attitude and a willingness to learn, within a strong and supportive team and have a willingness to contribute to a positive working environment
Essential skills:
- Educated to GCSE level
- Knowledge / experience in a road or freight environment
- Good geographical knowledge of the UK
- High level of accuracy
- Ability to work under pressure
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
