Job Title: Sales Administrator

Location: Lincoln (Hybrid, Full-Time)

Salary: £24,500 - £26,000 per year, with quarterly bonusses

Schedule: 8-hour shifts, Monday to Friday (no weekends)

Overview:

Our client is looking for a Sales Administrator to support the day-to-day operations of their office systems and assist both the field and office-based teams. This position is key to ensuring smooth administrative operations while providing vital support to the Office Manager and Directors. The ideal candidate will be self-motivated, organised, and a confident communicator with strong IT skills.

Key Responsibilities:

Administrative Support:

Provide essential administrative support, including filing, data entry, word processing, and managing client databases.

CRM Management: Maintain and update the internal CRM system to ensure accurate client information.

Sales Assistance: Help with incoming sales orders, pricing enquiries, and sending out quotations, while supporting the sales team to achieve their objectives.

Customer Interaction: Act as the first point of contact for clients, technicians, and suppliers via phone and email, offering a professional and helpful service.

Communication: Respond to customer emails, handle phone queries, and relay important feedback internally.

Tender Assistance: Assist with new tenders, with training provided as needed.

Special Projects: Participate in special tasks and projects as required by management.

Team Support: Assist colleagues and cover for other office roles during absences.

Key Activities:

Handling general administrative duties like photocopying, filing, and mail merges.

Managing and updating databases with client information.

Supporting the Office Manager, Directors, and other team members as needed.

Maintaining communication with customers and dealing with enquiries.

Requirements:

Essential Qualifications:

Minimum of 5 GCSEs (or equivalent) at grades A-C.

Experience:

At least 3 years of experience in an administrative role.

Skills and Attributes:

Proficiency in Word, Excel, email, and internet use.

Strong organisational and time management skills.

Excellent written and verbal communication abilities.

Confident, professional telephone manner.

Meticulous attention to detail.

Ability to manage own workload and prioritise tasks.

Comfortable working under pressure in a busy environment.

Team player with a positive attitude and flexible approach.

Experience working with live databases.

Honesty, confidentiality, and trustworthiness.

Additional Information:

Benefits:

Company pension, free on-site parking, company events, and commission pay opportunities.

Location Requirement: The role requires reliable commuting to Lincoln.

Performance Indicators:

Performance will be assessed based on meeting objectives set during appraisals with the Office Manager and Operations Manager.

This position offers a great opportunity for a highly organised Sales Administrator to join a dynamic team in a supportive work environment.