SonicJobs Logo
Left arrow iconBack to search

Customer Service Advisor

Search
Posted 10 days ago, valid for 14 days
Location

Littlehampton, West Sussex BN177JY, England

Salary

£20,000 - £24,000 per annum

info
Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Customer Service Advisor position in Littlehampton offers a salary of £22,500.00 and requires phone-based customer service experience.
  • This is a permanent, office-based role with working hours from Monday to Friday, 09.00 to 17.00, including a 30-minute lunch break and no weekends.
  • The company is experiencing significant growth and provides a supportive environment with benefits such as a casual dress code, company events, and on-site parking.
  • Key responsibilities include handling inbound calls, managing order queries, investigating delivery issues, and updating CRM systems.
  • Candidates should possess excellent communication skills, good IT skills, and a resilient personality to thrive in a high-volume call environment.

Customer Service Advisor - Littlehampton - £ 22,500.00 Permanent Hours Mon - Fri 09.00 - 17.00 (30 minutes lunch)No Weekends!We are recruiting for a fantastic company based in Littlehampton going through a great period of growth.Come and join them and start a fantastic career in Customer services in a small friendly office!Benefits* Casual dress code* Company events* On-site parking* Supportive Company who put their employees first * Amazing office environmentThese are permanent, office-based Customer Service Advisor roles and some of the duties required will be:* Dealing with a large amount of inbound calls* Handling general order queries and creating orders* Investigating any delays or delivery issues* Updating CRM systems* Making some outbound calls as you will be dealing with the customer service inboxSkill required* Excellent verbal & written communication skills * Good IT skills * Clear and friendly Telephone voice * Ability to be understanding and relate to people in all circumstances* Confidence with new technologies* A problem solver* Self-motivated but enjoys working in a close knit team* Ability to multitask and prioritize effectivelyTo be considered for this role, you will need to have phone-based customer service experience of any sort and will need to have a resilient personality as you will be dealing with a high volume of calls.This is a great company to join with a chance to progress. The calls you take every day will be different as well so no day will be the same. If this sounds like the role for you and if you would like to find out more, apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.