Job Purpose: To provide a high-quality HR service by delivering expert advice, guidance, and solutions across a wide range of HR functions, ensuring compliance with employment legislation and Trust policies.
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Key Responsibilities:
- Employee Relations
- Provide general HR advice and guidance on a broad spectrum of employee relations matters, including complex cases.
- Support investigations and formal meetings to ensure timely and robust outcomes.
- Exercise discretion and critical judgment when advising on outcomes aligned with Trust policies.
- Casework Management
- Handle informal and formal employee relations issues such as absence management, disciplinary, grievance, and capability/performance cases.
- Build strong working relationships with staff while maintaining confidentiality and fairness.
- Online Enquiries
- Respond to online HR enquiries within 24 hours, escalating issues to relevant team members as needed.
- Recruitment
- Collaborate with the HR Manager and Recruitment Coordinator to assist in the recruitment process.
- Publish job advertisements and ensure accuracy in job profiles.
- Provide support during interviews, including participating in interview panels as required.
- Record Keeping
- Maintain accurate and thorough records of employee relations (ER) casework.
- Track case progress, ensuring timely interventions and resolutions in collaboration with HR colleagues and managers.
- HR Initiatives
- Contribute to HR projects alongside HR Business Partners, supporting the development and implementation of best practices.
- Policy Development
- Assist in updating HR manuals and documentation in partnership with the Central HR team.
- Job Evaluation
- Undertake job evaluations for professional services roles using the NJC job evaluation framework.
- HR Documentation and Reports
- Prepare and update standard HR documentation and reports to ensure accuracy and alignment with Trust policies.
- Occupational Health Coordination
- Manage Occupational Health referrals, ensuring timely support for employees.
- Guide managers on implementing recommendations to enhance employee wellbeing.
- Strategic Contribution
- Support the delivery of the Trust's People Strategy, contributing to the overall vision and goals.