Block Maintenance Manager

Are you a dedicated professional with a passion for property management and exceptional customer service? Join our team as a Block Maintenance Manager and play a vital role in ensuring our properties and communal areas are maintained to the highest standards while delivering an outstanding experience for our customers.

As a Block Maintenance Manager, you will provide a comprehensive block management service to our customers, ensuring properties are cared for, maintained, and operated effectively. This role is integral to delivering seamless management and maintenance services, overseeing budgets, ensuring compliance, and enhancing customer satisfaction.

• Maintain properties and communal areas to the highest standards in line with budgets and regulations.
• Plan and implement building processes to ensure effective on-site operations and excellent customer service.
• Oversee planned and cyclical maintenance, negotiating contracts with suppliers and contractors.
• Ensure all works and services meet quality standards and challenge shortcomings where necessary.
• Manage block access systems and CCTV, ensuring compliance with GDPR and other legislation.
• Assist with the integration of established blocks and the mobilisation of new builds, providing guidance to development teams.
• Set and review annual service charge budgets, ensuring cost-effective contracts and avoiding overspends.
• Provide performance reports, maintain KPIs, and manage budgets efficiently.
• Handle lease enquiries, complete management packs for resale units, and engage with statutory/public bodies as needed.
• Ensure legal documents are up-to-date, filed, and available for inspection.
• Conduct regular Health and Safety inspections and ensure compliance with relevant legislation.
• Act as the face of our developments, engaging positively with customers and delivering exceptional customer care.
• Implement customer engagement strategies, including communication, events, and feedback initiatives.

• Several years of experience as a Block Manager with a proven track record.
• Strong organisational, prioritisation, and planning abilities; excellent written and verbal communication; computer literacy.
• Self-motivated with a "can-do" attitude, well-presented, and professional.
• Knowledge of relevant legislative requirements, Health and Safety standards, and block management best practices.
• Full UK driving licence, access to your own car for business purposes.

Apply: Ready to bring your expertise to the team? Apply today!

Hayley Woodruff on (phone number removed) or apply with your CV to (url removed)

Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website.

We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic.

Please Note: Due to high volume of applicants, only those shortlisted will be contacted.

INDC