Framework Client Manager

We have an exciting opportunity for an experienced Framework Manager to join our client's team and support the growth of the business. This pivotal role is based in Liverpool and focuses on managing and strengthening strategic relationships with a key framework provider within the water sector.

If you're proactive with a passion for delivering exceptional customer service and fostering sustainable growth, we want to hear from you!

• Strategic Relationship Management:Build and maintain strong relationships with framework clients and stakeholders. Drive sales growth, profitability, and customer experience strategies.

• Project Pipeline Development:Identify and cultivate relationships with Tier 1, 2 & 3 contractors. Develop and manage a project pipeline to support internal stakeholders.

• Customer Engagement:Conduct client visits, seek sustainable business opportunities, and manage project submissions to drive growth.

• Framework Compliance & Reporting:Ensure adherence to framework agreements, KPIs, and SLAs. Manage financial aspects, provide reports, and maintain compliance with framework policies.

• Sustainability & Social Value:Promote ESG principles and actively participate in social value initiatives, charity functions, and industry events.

• Resource Management & Support:Collaborate with regional teams to ensure equipment availability, support emergency requirements, and provide timely updates to clients.

• Qualifications & Experience:

  • Degree in Business Management, Engineering, or related field (or equivalent experience).
  • Proven success in framework and client relationship management within the water, rental, or utility sector.
  • Strong leadership, communication, and organisational skills.

• Key Skills:

  • Strategic thinking and problem-solving.
  • Financial management and budgeting.
  • Project management and innovation.
  • Strong networking and negotiation abilities.
  • Commitment to health and safety standards.

• A competitive salary of up to £70,000
• Flexible hybrid working.
• A car or car allowance, along with quarterly and annual bonuses.
• Career development opportunities within a growing business.
• 25 days of annual leave + 8 bank holidays, with increasing entitlement based on service.
• Access to an employee assistance program, life insurance, pension schemes, and medical expense support.
• Discounts on gyms, supermarkets, holidays, and more.

They are a successful and growing organisation with ambitious plans for expansion. This is an incredible opportunity to join them at a time of transformation and play a crucial role in shaping the future.

If you're ready to take the next step in your career and make a meaningful impact, apply today!