Customer Service Coordinator

Marshall Moore

Posted 15 hours ago, valid for 11 days

Liverpool, Merseyside L96GB, England

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The renowned logistics company is seeking candidates for a role that involves responding to customer inquiries and arranging imports/exports.
The position offers a competitive salary with excellent bonuses and includes hybrid working options.
Candidates should be prepared for shift work, as the hours are not the usual 9-5pm schedule.
A strong background in customer service is essential, and some experience in import/export would be beneficial.
The ideal candidate should be comfortable working shifts and ensuring a positive customer experience.

The Company:

Renowned logistics company
Excellent market reputation
Professional environment (not call centre)

What they offer:

Competitive salary
Shift work - not usual 9-5pm working hours
Hybrid working
Company pension scheme
Excellent bonuses

The Role:

Responding to customer enquiries
Arranging imports/exports
Liaising with internal departments
Ensuring a positive customer experience
Invoice queries

The ideal candidate:

Happy to work shifts
Some import/export experience would be beneficial
Strong customer service background is essential

Apply now in a few quick clicks

Customer Service Coordinator

Customer Service Representative - German Speaking

Customer Service Team Leader

Customer Service Team Leader