Back to search
Service Advisor - Liverpool
Franchised Motor Dealership
We're looking for a Service Advisor to join my client's team at their site in Liverpool.
The Role
As the first point of contact for service queries, you'll coordinate with the workshop, parts warehouse, and accounts team to ensure a seamless customer experience. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering top-tier customer service.
What's on Offer
- Up to £31,800 per year (DOE)
- 45 hours per week (Monday - Friday: 07:00 - 17:00, plus 1 in 4 Saturday mornings)
- Bonus scheme
- Perks & Benefits
- Enhanced maternity & paternity pay
- Paid volunteer days
- Free parking, eye tests, flu jabs, and more
- Employee discounts (cars, gym, cinema, etc.)
Key Responsibilities
Handle service queries and bookings professionally
Keep customers updated on vehicle status and costs
Work with internal teams to ensure efficient repairs and servicing
Process orders, estimates, and invoices accurately
Promote after-sales services and additional products
What You Need
Experience in customer service (automotive experience essential)
Strong communication and organisational skills
Ability to work in a team and adapt to a fast-moving environment
IT proficiency (technical knowledge is a plus)
Interested? Apply now.
Who are you applying to?
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!
Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
