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2nd Line MSP Engineer

2nd Line MSP Engineer

In Technology Group Limited

Posted 6 days ago, valid for 12 days

Liverpool, Merseyside L96GB, England

£28,000 - £33,600 per annum

Full Time

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Sonic Summary

The position is for a 2nd Line MSP Engineer located in Liverpool, offering a salary between £27,000 and £34,000 depending on experience.
The role involves providing 2nd line IT support, managing on-prem servers, and handling VoIP systems for SME clients in Merseyside.
Candidates should have experience with Active Directory, cloud technologies (AWS/Azure), and network management including routers and firewalls.
Responsibilities include troubleshooting network issues, supporting disaster recovery solutions, and assisting 3rd line engineers in IT strategy implementation.
Applicants are encouraged to apply quickly if they meet the required skills for immediate consideration.

Job Title: 2nd Line MSP EngineerLocation: LiverpoolSalary: £27,000 - £34,000 DOE

Our client, a growing IT solutions provider are looking for a 2nd Line MSP Engineer to join their team. Dedicated to delivering exceptional technology and customer service that offer network management, cybersecurity, cloud solutions, and IT support to SME's across Merseyside.

The ideal candidate will have experience with:

On-prem Servers - Management (AD Servers/remote desktop servers)
Backup Solutions / Disaster Recovery
Cloud technologies and/or migrations - AWS/Azure
Networks - Routers, Switches, Firewalls
VoIP Systems
Active Directory
Office 365 & Applications

Day-to-day:

Provide 2nd Line IT Support to a range of clients
Handling escalations from 1st line team
Assist in maintaining on-site servers including AD servers
Management and support of VoIP technologies
Support disaster recovery and backup systems
Provide advanced troubleshooting and resolution for network and system issues.
Manage, configure and maintain client infrastructure, including servers, networks, firewalls etc
Assist with 3rd line engineers to deliver IT strategies

If the role sounds like something you are interested in and you have the required skills, then please apply ASAP for immediate consideration.

Keywords: IT Support Engineer, 2nd Line IT Support, 2nd Line, Technical Support Engineer, IT Technician, Field Engineer, Technical Support Engineer, MSP Engineer, Senior IT Engineer

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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