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2nd Line Support Engineer

RaptorTech Recruitment Ltd
Posted a day ago, valid for 11 days
Location

Liverpool, Merseyside L96GB, England

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A 2nd Line Support Engineer position is available due to a company acquisition in Liverpool, requiring 2 years of experience in a similar role.
  • The role involves providing 1st and 2nd line support both face-to-face and remotely, as well as leading a project to audit and migrate IT systems.
  • Candidates should have knowledge of cloud technologies like Office 365 and Azure, networking fundamentals, and excellent communication skills.
  • Preferred qualifications include ITIL v3/v4 certification and Microsoft certifications.
  • The salary for this position is up to £35,000, along with an annual bonus, 25 days of leave plus bank holidays, and a company pension.

Due to a new company acquisition I have an exciting new role for a 2nd Line Support Engineer to work with a successful and scaling business in the Liverpool area.

Working on a hybrid basis (3 days in office and 2 days remote) you will provide face to face and remote 1st / 2nd line support to the newly acquired company. Alongside this you will take the lead on the project to audit / understand their current IT infrastructure and then help to migrate them across to their new parent businesses IT systems.

To be successful it is likely that you will have:

  • 2 years' working in a 2nd line role
  • A sound knowledge of cloud technologies, particularly Office 365 & Azure
  • Networking fundamentals
  • Excellent communication skills - customer centric
  • Ideally qualified in ITIL v3 / v4 with Microsoft certifications

In return they are offering:

  • A salary of up to £35,000
  • Annual bonus
  • 25 days plus bank holidays annual leave
  • Hybrid working
  • Company pension

If you feel you have the skills necessary to be successful, and would like to find out more, please apply now

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.