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Call Centre Advisor

121 Legal Recruitment
Posted 7 days ago, valid for a month
Location

Liverpool, Merseyside L96GB, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Call Centre Advisor position is based in the Liverpool City Centre with a salary of up to £24,000 per year.
  • Candidates should have great verbal communication skills and a friendly telephone manner, along with basic IT skills.
  • The role involves engaging with current or interested clients seeking compensation for overcharges, rather than cold calling.
  • Ideal applicants should be self-motivated, able to work in a team, and follow direction, with no specific year of experience required.
  • This opportunity offers career progression and development within a growing business with various companies in its group.

Call Centre Advisor - Liverpool City Centre Office Based

Salary up to £24k

We’re looking for people who can have great conversations over the phone with new clients. This isn’t cold calling, these are all conversations with current or interested clients who are seeking to claim compensation for being overcharged monies through no fault of their own.

The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous friendly telephone manner.

RESPONSIBILITIES

  • Calling or taking calls prospective clients at their request to take initial instructions

REQUIREMENTS

  • Great verbal communication skills with a friendly and understanding telephone manner
  • Basic IT skills
  • Ability to work in a team and follow direction
  • Being self motivated

HOURS OF WORK (shift pattern)

  • Week 1 - Monday to Friday 9am-5pm
  • Week 2 - Monday to Friday 12pm - 8pm (except Fridays they will always be 9am-5pm)
  • One Saturday in every 4

This is a great opportunity to join a growing business who have a number of different companies within their Group. There is no glass ceiling and progression and development is supported within the business.

If you are interested in hearing more then Apply for this role today. If you don't hear back within 5 working days then unfortunately you have been unsuccessful on this occasion and we wish you the very best of luck in your job search.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.