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We have an exciting opportunity to recruit an Allocations & Lettings Officer on behalf of a well-established housing association. This is a 3 month temporary contract in Merseyside, with hybrid working and hourly rates up to £21.80 per hour!Your new role
- Monitoring end-to-end process to ensure void properties are ready to let and income is maximised
- Signing up new tenants, resolving utility issues, completing benefit applications, issuing vouchers and keys to allow tenants to access their new homes
- Processing notices to leave, making tenancy termination decisions and tracking voids
- Acting as first point of contact for customer calls and attending customer appointments in office, via telephone or face to face
- Liaising with internal colleagues to ensure empty homes process is streamlined efficiently including Income, Assets, Neighbourhood Officers, Contractors and Support Services
- Dealing with enquiries/complaints from tenants, advocates, stakeholders, MPs and elected members
- Keeping accurate and up to date records of all customer files & applications
What you'll need to succeed
- Experience within social housing with a knowledge & understanding of the sector including sheltered accommodation
- Understanding of allocations/lettings process - ideally having used Property Pool Plus
- Ability to work on own initiative, prioritise workload and meet deadlines
- Driving licence with access to own vehicle and valid business insurance
What you'll get in return
- Weekly pay
- Hybrid working
- Option to be paid PAYE or Umbrella
- Compeititve hourly rates
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
