Help Desk Administrator

Robert Walters

Posted a month ago, valid for 6 days

Liverpool, Merseyside L96GB, England

£30,000 - £36,000 per annum

Full Time

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Sonic Summary

A well-established construction services organization in the UK is looking for an experienced Help Desk Administrator to join their team.
The position is based in modern offices just outside Liverpool Centre, which offers free parking on site.
Candidates should have a background in Facilities Management, Commercial, or Gas, with relevant experience required.
Duties include answering client calls, logging jobs, scheduling engineers, prioritizing workloads, and liaising with clients.
The salary for this role is competitive, and applicants should possess at least two years of relevant experience.

A well established and successful organisation who offer construction services across the UK are seeking an experienced Help Desk Administrator to join their friendly and dynamic team.

Based just outside Liverpool Centre is lovely modern offices with free parking on site. The ideal candidate will come from a Facilities Management, Commercial or Gas background.

Duties will include:

Answering calls from clients and engineers
Logging jobs onto bespoke system
Scheduling and allocating engineers to jobs
Prioritising work loads and working to SLA's
Raising supplier purchase orders
Closing down completed jobs
Liaising with clients regularly regarding job updates and building strong working relationships

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

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