Helpdesk Administrator

Pertemps Liverpool

Posted a day ago, valid for 22 days

Liverpool, Merseyside L96GB, England

£30,000 - £36,000 per annum

Full Time

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Sonic Summary

The Helpdesk Administrator position offers a pay rate of £11.69 per hour and is based in Speke, working Monday to Friday from 6am to 2pm.
This ongoing temporary role involves managing requests for cleaning tasks across the client site.
Key responsibilities include answering calls and emails, processing and scheduling tasks, providing timescale updates, prioritizing tasks, and coordinating with cleaning staff.
Candidates should ideally have administrative experience or a background in customer service, along with strong organizational and communication skills.
Immediate applications are encouraged for those who meet the criteria.

Helpdesk Administrator£11.69 per hourMonday to Friday, 6am to 2pmOngoing Temporary PositionSpekeWe are excited to offer an opportunity to join our clients team in Speke as a Helpdesk Administrator on an ongoing temporary basis. In this role, you will be responsible for managing requests for cleaning tasks across various areas of the client site. As a Helpdesk Administrator, your role will be essential in ensuring these tasks are completed efficiently and on time.Key Responsibilities:

Answer Calls and Monitor Emails: Respond promptly to calls and emails from managers requesting cleaning tasks.
Process and Schedule Tasks: Take details of cleaning requirements and input them into the system, scheduling them appropriately.
Provide Timescale Updates: Communicate job completion times and advise managers accordingly.
Prioritize Tasks: Organize and prioritize tasks based on urgency and impact on production.
Coordinate with Cleaning Staff: Ensure cleaning staff are briefed on tasks and that all requirements are met to the highest standards.

What We're Looking For:

Availability: You must be available to work Monday to Friday, 6am to 2pm.
Experience: Ideally, you will have administrative experience, but we also welcome applicants with a background in customer service.
Organizational Skills: Strong organizational abilities and attention to detail are essential for managing multiple tasks effectively.
Communication Skills: Excellent communication skills, both verbal and written, are necessary to liaise with managers and staff.

Please apply immediately if you are interested and are suitable for the role.

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